Press Release: MCC Hosts Patriot Pack on Annual Charity Ride

MCC ride for jillian 2018The 2018 Ride For Jillian

Memphis Communications Corporation is a sponsor and one of seven stops for the team of 15 motorcycle riders as they journey across America from Scottsdale, AZ to Washington, DC on their annual charity ride to the Rolling Thunder motorcycle rally, in honor of Military P.O.W. and M.I.A. The cross-country portion of the Patriot Pack ride is in support of The Jillian Fund, a charity that was started in memory of Jillian Gorman. The Fund provides financial support to parents of children who are suffering with life-threatening illnesses requiring critical care so that they can stay with their children during treatments in the hospital. MCC is honored to be a part of this worthy cause for the fourth year in a row. On May 22, 2018, we will be welcoming these men to our 4771 Summer Ave location, and showing our support for them as they Ride for Jillian. Their goal for this year is to raise $100,000 for the Jillian Fund to help families in need during a very bad time in their lives. It is truly a site to be seen when the custom Harley Davidson motorcycles pour into the MCC parking lot. Inside, the MCC employees anxiously wait to give the riders a huge, warm MCC welcome with breakfast in our cafeteria and a presentation to follow in our theater with a donation check on behalf of MCC. Media is welcome to attend the event, meet the Patriot Pack and learn more about this worthy cause.

For more info, visit the sites below:

The Jillian Fund

The Patriot Pack and the Ride for Jillian


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Copier Enemies: Part 1 — Dust Bites

Copier Enemies: Part 1 Dust Bites

Your copy machine is probably the most important appliance in your office. Whether, you are printing invoices or marketing flyers, scanning important tax documents, or even faxing medical records, your office copier is vital. Few things are more debilitating than when your copier suddenly stops performing at its best. But, did you know you might have been able to avoid a service call if you had just kept your multifunction printer dust-free? It needs routine maintenance to perform at its best, and some of that maintenance you can do yourself. Keeping your copier clean can improve the longevity of your equipment, reduce service calls, and improve printed output.

Dust affects a copier’s image quality and paper flow in many different ways. Dirt and smudges on the glass can cause speckling, or spots, on both copies and scanned images. Smudges and smears will likewise appear as shadows on your copies and scans. Multifunction printers and copiers move paper throughout the inner workings of the machine by air flow and rollers. When rollers become dirty, they can’t grip the paper properly, which can lead to paper jams. Using higher quality paper will result in less dust inside the printer, which, in turn, will mean less need for maintenance.

We recommend the following five steps to keep your copier running smoothly:

  1. Turn off the power to the machine before you start cleaning. This will protect you and your copier from electrical accidents.
  2. Clean the glass areas on your multifunction printer. Use a soft cloth, as scratches on the glass can affect copy and scan quality. Be sure to wipe the underside of the lid as well. Wet the cloth; don’t spray directly on the machine because you don’t want moisture to seep in. Closing the lid on the copier when not in use will help keep dust out of the sensitive areas of your machine.
  3. Wipe down the automatic document feeder and paper output trays with a damp cloth.
  4. Open the paper trays and remove any paper, then vacuum. You can also use compressed air to blow out all of the dust.
  5. Wipe down the rest of the machine with a damp cloth; and, if you are able, don’t forget to wipe behind the equipment as well.


5 Simple Steps For Copier Cleaning Infographic


There are components and places within the copier that you can’t reach to clean. Make sure these stay in good working order with regular maintenance service checks by factory-trained, professional technicians. Preventative maintenance is included with every annual MCC Maintenance Agreement. These preventative maintenance checkups help to keep your MFP clean and in good repair.  To learn more about MCC’s Maintenance Agreements, read our blog post The Benefits of Having a Maintenance Agreement.

Multifunction printers are expensive, so protect your investment- brush off the dust!

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The Benefits of Having a Maintenance Agreement


How does MCC set itself apart from the competition? By implementing a service strategy that requires 50 percent of the completed service calls made in a day be courtesy, or preventative maintenance, calls. As a result of this strategy, the service department has fewer emergency calls, and most customers never have to place a service call. MCC utilizes this saved time to focus on training the customer on how to make the most out of using their new system. The most important factor is talking with customers during these visits and asking questions to see if there are any problems that need to be addressed.  Continue reading

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The Beginning of a Beautiful Partnership


When it came to opening its new facility in time for the first day of school, Knowledge Academies knew who to call for help and MCC Nashville answered the challenge eagerly. At MCC we are adaptive, and it took flexibility to accommodate the school’s schedule for a project that involved many facets.  “MCC Nashville moved mountains to ensure our main entrance doors were secure and capable of passing code inspections.  Without this clearance, our students, teachers and families couldn’t have occupied the completed phase of the high school on time,” says Art Fuller, Founder of Knowledge Academies, Inc., in a recent school publication.

What started as an old Best Buy building in a strip mall in Nashville, TN, is now well on its way to being a state-of-the-art educational facility, bringing smiles all across the community. The partnership with MCC Nashville started with a new sound system for the gymnasium.  This custom designed audio system is used daily during gym classes and school functions to help reduce the stress on teachers as they communicate with large groups of students.  But the sound system will really shine as Knowledge Academies Tigers take the basketball court.  MCC’s Audio Visual Division specializes in custom building audio systems that fit the specific space they will occupy.  Because of this, our systems provide top quality audio without the interference and “echo” that large spaces like gymnasiums and auditoriums are known for.  By overcoming these acoustical challenges, MCC is able to provide our clients the best possible sound for their facility and we know the KA Tigers will take full advantage of this to raise the roof during games!

In addition to making things easier for the teachers and faculty, MCC wanted to make sure the future of the KA students was considered.  “As part of our unlimited design and training, we offered to include the students to give them real world audio skills. After all, this is Nashville, The Music City”, says Destin, the AV & Security Sales consultant from MCC Nashville. Knowledge Academies will be able to use the existing and future AV system installations MCC has provided to educate their students in the current audio and video technology through “career advancement workshops, information session(s) on college access, business-connected internships, and community celebrations that recognize the excellence and potential” of KA students.

In addition to the audio-visual installations, MCC Nashville provided security solutions to Knowledge Academies that help the facility remain secure during and after classes.  With keyless entry and security doors, parents can rest assured their children are safe from unauthorized access to the school. Art Fuller says, “All these pieces are essential to establishing a strong infrastructure and backbone in support of KA’s vision for learning.”

MCC Nashville is proud to have a “sound, safe, and secure partnership” with Knowledge Academies and we look forward to many more years and opportunities to build upon this relationship.

Read the full article from Knowledge Academies


How strong is your relationship with your current security or AV partner?  Is it time to make a change?  With 4 locations across Tennessee and Mississippi and a firm belief in treating all our clients like we would want to be treated, MCC is the right fit for your business.  Contact us today.

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Christmas Promotion: Xerox Translation System

Christmas Promotion: Xerox Translation System

Imagine if you could translate a document in up to 42 languages on the spot!

Key Advantages of the Xerox Translator System

  • Reduces 50-80% of time & costs associated with managing translation projects
  • Translates documents in over 42 languages within 30 seconds
  • Turns a scanned document into a Word document in the new language for changes on the fly while providing a newly printed copy in your language of choice.
  • Utilizes leading standards for security so users can submit highly sensitive data with complete confidence
  • Serves as a dual print/scan/copy/fax system for workplace technology redundancies


$59 per Month

Price Includes:

  • 1,000 Translations/year for 5 years
  • First year of service, parts & labor
  • First toner with 24,600-page yield
  • Additional features for print, scan, copy & fax

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Take a Tour of MCC’s New Interactive Conferencing Suite


At MCC, we believe in using the products we sell.  Each of our four locations are master showrooms for our solutions.  From our custom built Jackson, TN and Ridgeland, MS offices, to our remodeled Nashville office, our demo spaces and showrooms highlight what MCC has to offer our clients.

While our Memphis office is no less of a showroom, the building is not quite as new as the other three locations.  This means renovations and remodels are quite common around our Memphis office.  The most recent renovation was to our Security Solutions Demo space.


In the before photos above, you can see the space was quite dated and very cramped when there were several people in the room for a meeting or demo.  We pulled the hodge podge of equipment racks out and replaced them with one stand up rack that tucked nicely into the front corner out of the way.  Not only does it now house all the security computer and networking equipment, it’s new location behind the guests allows the salesperson to easily access the equipment for demonstration without having to negotiate around guests.


The 3 computer monitors sitting on the old racks were replaced with four 43″ 4K flat panel LCD monitors mounted to the wall.  This keeps them out of the way and brings them to a better line of sight for everyone in the room.

On the other wall, the photos taped to the wall were removed, as was the whiteboard/projector screen combo.  In their place, we added a 65″ 4K touchscreen and a Polycom Debut video conferencing system. Next to the Interactive Conferencing screen is the master panel that controls it all.  With the touch of a button, you can control pretty much any of the audio visual equipment in the room.


In the center of the room, we replaced the outdated and too small, yet somehow too big for the room, table with a custom designed U-shaped conference table from Sound-Craft Systems.  This stunning table provides ample space for individuals to work and take notes during conferences while still allowing the freedom to move about the room without problem.  The U-shaped design allows the presenter to stand at the front of the room and interact with the display without being cramped.

MCC's Custom conference table from Sound-Craft

Once we got the paint on the walls and all the systems in place, there was only one thing left that the new room needed.  Privacy.  Because this room is glass on 2 sides, not only do we get a ton of light in the windows from the lobby, but we also get glare on the monitors.  Because one purpose of the room is video conferencing, glare on the screens just wouldn’t work.  That’s where our partners at Draper Inc came into play and provided custom designed, motorized privacy shades to cover the windows.  Not only do these shades knock out the glare and provide privacy for the room’s occupants, but the custom design provides a wonderful backdrop for our video conferences.

MCC's custom privacy shades from Draper

In the video below, Joseph Kirk and Robyne Medlin from our Audio Visual Division, give you a quick tour of the all new interactive conferencing suite and show off our new custom built shades.  Check it out.

If you would like to see the Interactive Conferencing Suite or any of our Demo spaces in person, gives us a call or request a demo. And don’t forget to sign up for our newsletter for the latest information from MCC.

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Panasonic’s New Line-up of Laser Projectors are Brighter Than Ever: Introducing the New PT-RZ21KU and PT-RS20KU Projectors

MCC Panasonic Projector Blog Header

MCC recently formed a partnership with Panasonic to bring the best quality projection systems to our clients, and the timing couldn’t be better.  Panasonic has just released some of the most advanced and feature packed laser projectors available in the industry.

Panasonic has long been an industry leader in the projection field.  By pushing advances in projection technology, Panasonic has created the feature list that top rental and staging professionals now demand in their projection systems.  Continue reading

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The Working Dead: 5 Technologies to Terminate From Your Office Today


Technology is constantly evolving, which means that old, outdated technology is constantly being placed on the endangered technology list, and eventually becoming extinct altogether. Employees should be provided with technology that will help increase their productivity by saving time and effort, reducing human error, and driving speed of service to customers.

Outdated tech, or cobbled together solutions, limit your ability to respond to the needs of your organization and to changes in the market. The following list is our list of the 5 most endangered technologies that you should replace today. Continue reading

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Outta Sight!

MCC Blog Post Outta Sight

Conference and boardroom tables can often look like a tangled mess of audio visual and networking cables.  In addition to the cluttered look, hunting down and sorting cables can delay your meetings and cause frustration. Continue reading

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Can You See Me Now?

It is becoming increasingly more common for companies adding headquarters around the US and the globe, to bring employees together to share ideas. Traveling is one way, but paying for airline flights, hotels, and meeting spaces is costly. Trying to coordinate everyone’s schedule is next to impossible. Businesses are cutting costs by conducting meetings remotely by phone or by video. But, having these kinds of meetings can test the attention of the participants.

Using video conferencing can keep everyone focused and engaged. Rather than being just a voice on the phone, the presenter becomes an on-screen presence who’s able to see and interact with other attendees, share presentations, and more. For collaborative meetings, the host can sketch out ideas on an online whiteboard and invite participants to join in. Video conferencing can allow a presenter to pass control to another participant who can continue the meeting without interruption, and also lets the host deny access to latecomers to further avoid disruption.

Whether you have employees across town or across the globe, video conferencing will help you collaborate like everyone is in the same room. Contact MCC today and say “Goodbye” to miscommunication. Make every meeting count!

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