MCC Mississippi Telecom

It Is Time to Upgrade to VoIP

When customers call your business, they want a clear, fast connection to someone who can answer their questions or meet their needs. Old fashion analog phones are just not good enough anymore. Investing in a new Voice Over IP (VoIP) phone system, helps to improve the customer experience and increase your brand image.

Benefits of VoIP

In addition to quality sound and voice communication, VoIP systems offer a variety of features to benefit any business. For employees on the go, the all-in-one unified communications app provides easy access to voicemail, phone calls, and other desk phone features without being tied to a desk.

Waiting for an important phone call, but need to step out of the building? The "Follow Me" feature will send all incoming calls to your smartphone with the push of a button and your caller will never know the difference.

By partnering with Mitel (formerly Shoretel), MCC can offer 3 world class telecom solutions; ONSITE, CLOUD, and HYBRID.  Whether you choose to host your new phone system at your location, in the cloud, or a combination of both, MCC has the perfect solution with countless features. 

Quick Tour: Shoretel Connect

Memphis Communications Toshiba IPedge phone system

Mitel Connect Onsite

  • Deploy Mitel hardware on your network or run virtualized on your hardware
  • Easy to deploy, use, manage and scale
  • Easily setup accounts with one click
  • 99.999% availability for reliable uptime
  • CRM and business process integrations
Memphis Communications Toshiba Strata CIX

MiCloud Connect

  • Powerful yet simple administration for IT teams
  • Automatic upgrades to ensure the latest features
  • Desktop and Mobile apps
  • Full-featured ergonomic IP phones
  • VoIP phones service, instant messaging, & audio and video conferencing
Memphis Communications Toshiba VIPedge Cloud based phone system

Connect Hybrid

  • Combines the best of Onsite & Cloud
  • Adds new definition to "scalability"
  • Desktop and Mobile apps
  • Connect Hybrid apps let you add features quickly
  • Deploy a single platform by utilizing Onsite where Cloud is not available

Mitel (formerly Toshiba) IPEdge Phone System

  • Easy to Deploy with 4 Server Size Options
  • Available On-Premise, In the Cloud, or Hybrid
  • Mobility and Unified Communications Apps
  • Centralized Administration

Quality Service

  • Friendly Live Customer Service Representatives
  • Factory Trained & Certified Professional Techs
  • Fast Response Times & Online Service Request
  • Maintenance Agreements to Protect Your Investment

Mitel (Shoretel) Connect Mobility

Shoretel is Now Mitel