Recently, we had a complete loss of our video signal to our projectors. MCC quickly responded to find that we had a bad video switcher and would need to be repaired with an estimated 2-4 week turn-a-round. Of course, this would cause huge problems for our AV set-up and meeting the client’s expectations. MCC made the call to replace the switcher instead of wait for repair. This way, MCC could have us back up and running in a few days.
Will Bowers and Ron Kirk worked around our busy schedule to install the unit and quickly took steps to correct any install problems. Both Will and Ron are always professional, friendly and easy to work with. They are a real asset to your company.